Returns and Exchanges

We stand behind our product 100%. And I truly want you to LOVE what you receive, otherwise what is the point?

That's why your purchase here is risk-free! If you absolutely don't LOVE what you receive, simply email me at newmomdesigns [!at] gmail.com within 10 business days after delivery and let me know you are sending it back.

No-questions-asked-money-back guarantee for all new, unwashed, unused , non-custom products.
( shipping charges are not refundable)

Still have doubts and questions? I am a real person and I will answer ALL your questions if you just email me :-)

hello@newmomdesigns.com

RETURN & EXCHANGE POLICY

If you don’t love what you ordered, we will gladly exchange or refund any products in new, unused condition and in the original packaging within 10 days of your purchase date.

 

  1. Contact NewMomDesigns

Please contact hello@newmomdesigns.com to obtain authorization for your return or exchange.  

 

  1. Ship your items back to us

Please send authorized exchange/return to the address provided below.

NewMomDesigns

27 Corn Crib Ln

Roslyn Heights, NY 11577

 Please note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

  1. Look for a Refund (if you have a return)

Your refund will be issued in the original payment method. 

Once the order has been processed for return, you can expect a refund based on your original form of payment. Your shipping charge will only be refunded if NewMomDesigns has mistakenly sent you the wrong items or the item is defective.

 

INTERNATIONAL PURCHASES

All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.  

Thank you so much for your purchase! 

NewMomDesigns